What to Look for in a Foundation Repair Contractor

Cracks in the walls, sticking doors, and sloping floors often signal deeper problems beneath your home. When these signs appear, finding a reliable foundation repair contractor becomes a top priority. Not all contractors offer the same level of skill, transparency, or local experience, and hiring the wrong one can lead to more damage, higher costs, and long-term headaches.

In this guide, we’ll walk you through what to look for so you can hire a contractor who gets the job done right the first time.

License and Insurance: Non-Negotiable Essentials

One of the first things to check when hiring a foundation repair contractor is whether they are licensed and insured. This ensures they meet state regulations and are legally allowed to work in your area. A licensed contractor has proven their knowledge and skills, while insurance protects you from liability in case of accidents or property damage.

• Ask for proof of both license and insurance.
• Ensure they are up to date and valid in your state.
• If they hesitate to provide documentation, consider it a red flag.

Honesty and Integrity: The Foundation of a Good Contractor

Trust is key when hiring a contractor for such an important job. A reputable foundation repair contractor will be upfront about your foundation issues and the cost of repairs. If a contractor avoids answering your questions directly, that’s a major red flag.

• A good contractor will clearly explain what’s wrong with your foundation.
• They will provide a detailed repair estimate upfront.
• If they dodge questions or seem vague, it’s best to look elsewhere.

Avoiding 1-800 Number Contractors

Many large, national companies use 1-800 numbers, which can create complications if problems arise down the line. If you ever need to take legal action against them, you may have to do so in their home state, not yours. This can add stress and expenses if things go wrong.

• Contractors with local phone numbers are easier to reach.
• Local companies are more accountable and familiar with regional soil and weather conditions.
• If a contractor primarily operates through a 1-800 number, proceed with caution.

OSHA Standards and Proper Execution

Foundation repair requires skilled workmanship and adherence to safety and quality standards. Unfortunately, many homeowners assume their repair was done correctly—only to find out later it was not. According to industry experience, 7 out of 10 foundation repairs are done incorrectly due to improper execution.

• A qualified contractor will follow OSHA standards for safety and workmanship.
• Poorly executed repairs can lead to additional costs and further damage.
• Always ask about their experience and techniques before signing a contract.

Red Flags to Watch For

When evaluating potential contractors, be on the lookout for warning signs that may indicate they are not trustworthy or reliable.

Common Red Flags:

1. Evasive Answers: If they dodge questions or give unclear explanations, walk away.
2. Unclear Estimates: A vague or verbal-only estimate is a sign of potential problems.
3. No License or Insurance: This puts you at financial risk.
4. No Online Presence or Reviews: A lack of reviews or an unprofessional website could indicate inexperience or poor service.
5. Pressure Tactics: A contractor who pressures you to sign quickly is likely trying to hide something.

Reviews and Recommendations: Why They Matter

One of the best ways to gauge a contractor’s reliability is by checking their reviews. Past customers can give you a clear idea of what to expect.

• Look at both positive and negative reviews.
• Pay attention to how the company responds to complaints—do they try to resolve them?
• If a contractor has unresolved negative reviews, consider that a serious warning sign.
• Rely on recommendations from others who have had foundation repairs done.

Trust Your Gut: Intuition Matters

While research is essential, sometimes your instincts can guide you. If something doesn’t feel right, it’s worth taking a step back and reconsidering your options.

• If you feel uneasy about a contractor, there’s likely a reason.
• A professional and honest contractor will make you feel comfortable and confident in their work.
• Trust your instincts if you feel pressured or uncertain.

In Summary: Choose a Contractor You Can Trust

Your home’s foundation is one of its most critical structural elements, and choosing the right foundation repair contractor is crucial. Look for licensed, insured professionals who are upfront about their pricing and process. Avoid companies with 1-800 numbers, check for OSHA compliance, and pay attention to reviews. Most importantly, trust your gut—if something feels off, it probably is.

If you’re looking for a foundation repair contractor you can trust, contact us today. Our team at Foundation 1 is dedicated to providing high-quality repairs backed by integrity and expertise.