Customer Satisfaction Survey Customer Satisfaction Survey How likely is it that you would recommend this company to a friend or colleague? (Not Likely - 0 thru Extremely Likely - 10 10 9 8 7 6 5 4 3 2 1 0 Overall, how satisfied or dissatisfied are you with our company? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Which of the following phrases would you use to describe our services? Select all that apply. The solutions were appropriate for situation High quality I understood the work the company was doing The team worked hard Good value for money The team cleaned up after the work The team was courteous and answered questions I have confidence the solution will work The team was there when they said they would be Add other phrases you feel describe the project. How well do our services meet your needs? Extremely well Very Well Somewhat Well Not so well Not at all well How would you rate the quality of the project? Very high quality High quality Neither high nor low quality Low quality Very low quality How would you rate the value for money of the product? Excellent Above average Average Below average Poor How responsive have we been to your questions or concerns? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Please Specify Which services did you purchase from Foundation 1? (check all that apply) Piers Wall stabilizers / I Beams Crack Filling Wall push Tiebacks Interior drainage Exterior drainage Sump pump Load reduction Soil / yard grading Mud jacking Other How likely are you to purchase from Foundation 1 again should you need additional services? Extremely likely Very likely Somewhat likely Not so likely Not at all likely What could Foundation 1 have done to improve your purchasing experience? Do you have any other comments, questions, or concerns? Please provide a testimonial relating our services. Optional: Provide your name and email address so we might contact you about this survey. Submit If you are human, leave this field blank.